Senior Performance & Monitoring Engineer in Seffner, Florida at Rooms To Go

Date Posted: 12/30/2019

Job Snapshot

Job Description

This role will be responsible for the monitoring, analysis, troubleshooting and reporting for Rooms To Go's overall operational performance. This includes but not limited to Infrastructure, Application, Network and Security. This individual will take an active role in driving performance enhancements, and leading targeted process improvement initiatives. The role defines the metrics, data collection methods, and reporting mechanisms as well as implementation of an overall performance management strategy. Ensures the effective capture of all logging and monitoring of all aspects of system and application behavior to facilitate fast detection and resolution of issues. This role will be the SME in troubleshooting all performance issue across the Enterprise. This role will work closely with IT, Application Development, Project Management and external vendors ensuring the consistent tracking and reporting of metrics and performance data across the Enterprise. This role will also be the SME in measuring and reporting the financial performance of the Enterprise in the Cloud, by supporting cost transparency efforts, and helping to develop mature cost metrics and benchmarking. The individual should possess a passion for operational excellence and a high level of interpersonal and soft skills necessary to work collaboratively across the Rooms To Go Enterprise. Experience: * 10 or more years of experience related to Performance analysis and monitoring across multiple areas including Infrastructure, Application, Network and Security for medium to large scale companies. * Expert knowledge of IT performance metrics. Experience with data management, report design, data visualization and presentation techniques * Experience with one or more Cloud platforms; Microsoft Azure, Amazon Web Service (AWS), Google Cloud or IBM Cloud as it relates to performance and cost management. * Expert experience with Application and Network Performance Management Tools * Experience with Network or Security Operations Center. * Experience with BI reporting tools such as MS PowerBI * Familiarity with financial data. * Candidate must have expert knowledge of at least on scripting language such as JavaScript, bash, or PowerShell. * Expert experience with networking fundamentals, including TCP/IP, UDP, DNS, DHCP, VLANS, routing. * Expert experience with networking elements such as load balancers, proxies, routers and switches. * Network Security elements including intrusion protection systems, anti-virus, proxies, and firewalls. * Datacenter fundamentals, server hardware systems, KVM, UPS. * Candidate should have advanced knowledge of troubleshooting performance issues with complex large-scale multi-tier and distributed application infrastructures. * Superior analytical and problem-solving skills. * Self-motivator with the ability to work effectively with minimal supervision. * Excellent written and verbal communication. * Strong organizational skills and attention to detail. * Ability to lead using informal authority to drive organizational objectives. * Ability to work with diverse, cross-functional teams, including external vendors. * Time management in relation to assigned projects. Education: * Bachelor's degree in computer science or information systems (Master's Degree preferred) or an equivalent combination of education, work experience and/or applicable certifications.