Performance Operations Engineer in Seffner, Florida at Rooms To Go

Date Posted: 8/30/2019

Job Snapshot

Job Description

This role will be responsible for the monitoring, analysis, troubleshooting and reporting for Rooms To Go's overall operational performance. This includes but not limited to Infrastructure, Application, Network and Security. This individual will take an active role in helping drive performance enhancements and helping with leading targeted process improvement initiatives. The role defines the metrics, data collection methods, and reporting mechanisms as well as implementation of an overall performance management strategy. Ensures the effective capture of all logging and monitoring of all aspects of system and application behavior to facilitate fast detection and resolution of issues. This role will be responsible for helping troubleshoot all performance issue across the Enterprise. This role will work closely with IT, Application Development, Project Management and external vendors ensuring the consistent tracking and reporting of metrics and performance data across the Enterprise. This role will also help measure and report the financial performance of the Enterprise in the Cloud, by supporting cost transparency efforts, and helping to develop mature cost metrics and benchmarking.The individual should possess a passion for operational excellence and a high level of interpersonal and soft skills necessary to work collaboratively across the Rooms To Go Enterprise.Experience:* 5 or more years of experience related to Performance analysis and monitoring across multiple areas including Infrastructure, Application, Network and Security for medium to large scale companies.* Intermediate knowledge of IT performance metrics. Experience with data management, report design, data visualization and presentation techniques* Experience with one or more Cloud platforms; Microsoft Azure, Amazon Web Service (AWS), Google Cloud or IBM Cloud as it relates to performance and cost management.* Intermediate experience with Application and Network Performance Management Tools* Intermediate experience with Network or Security Operations Center.* Experience with BI reporting tools such as MS PowerBI* Familiarity with financial data. * Candidate must have intermediate knowledge of at least on scripting language such as JavaScript, bash, or PowerShell.* Intermediate experience with networking fundamentals, including TCP/IP, UDP, DNS, DHCP, VLANS, routing.* Intermediate experience with networking elements such as load balancers, proxies, routers and switches.* Network Security elements including intrusion protection systems, anti-virus, proxies, and firewalls.* Datacenter fundamentals, server hardware systems, KVM, UPS.* Candidate should have intermediate knowledge of troubleshooting performance issues with complex large-scale multi-tier and distributed application infrastructures.* Intermediate analytical and problem-solving skills.* Self-motivator with the ability to work with some supervision.* Excellent written and verbal communication.* Strong organizational skills and attention to detail.* Ability to work with diverse, cross-functional teams, including external vendors.* Time management in relation to assigned projects.Education:* Bachelor's degree in computer science or information systems or an equivalent combination of education, work experience and/or applicable certifications.