Customer Care Representative [654116] in Seffner, FL at Rooms To Go

Date Posted: 10/10/2018

Job Snapshot

Job Description

Do something amazing, join Rooms To Go!

The Customer Care Representative is a great way to get your foot in the door with one of America's best employers and is a vital part to the success of Rooms To Go. We strive to have 100% customer satisfaction, and our Customer Care Representative role helps us reach that goal. As a Customer Care Representative, you will be intimately involved with the customer, maintaining a positive, empathetic and professional demeanor while helping to resolve customer concerns, suggesting information about products and/or services, scheduling service technicians, or performing surveys that help us improve the customer experience.

Our Customer Service Department is enthusiastic, fun, professional and casual all at the same time. It takes hard work and dedication to be part of this great team and Rooms To Go rewards our Customer Care Representatives with amazing prizes during our annual Customer Service Week! This is an hourly paid position that is eligible for bonus EVERY WEEK! We provide opportunity for professional growth, offer a great benefits package, as well as 401(k) with paid vacation and holidays.

We are looking for a customer-centered professional with solid communication skills, both written and verbal (bilingual English/Spanish is a plus). The ideal candidate must be computer savvy, responsible, dependable, and able to work during the week (Monday through Friday) until 8PM and on Saturdays until 4:30PM. These positions are bonus eligible, and may offer the opportunity for overtime.