Store Operations Manager in Lebanon, Tennessee at Rooms To Go

Date Posted: 10/8/2020

Job Snapshot

Job Description

We are looking for talented and experienced Operations Warehouse Distribution Managers to complement and support the growth of our distribution operations and directly report to the Senior Team.

Summary Position

The Operations Warehouse Distribution Manager is a leadership position. Responsible for the overall safety, quality, efficiency, inventory accuracy and adherence to all standard operating procedures pertaining to the warehouse teams. Also responsible for organizing, motivating, and leading teams to deliver against key performance indicators. They are accountable for driving financial performance, efficiency in multiple office locations and effectively partnering with the Inventory team to ensure accuracy and on time delivery of equipment.

Job Duties/Responsibilities

  • Drive, develop, and closely manage the implementation of the distribution business plan for the facility to achieve facility goals (e.g., production, quality, safety, inventory) and develop strategic improvements for complex operations
  • Manage, organize, and oversee all aspects of Warehouse Operations in multiple locations
  • Manage and motivate warehouse associates to create a positive and performance driven culture
  • Understand and ensure associates follow Warehouse standard operating processes and procedures
  • Evaluate and manage resources and processes required for the successful warehouse operations
  • Adhere and ensure associates adhere to safety practices and compliance, also ensuring that associates receive the proper safety training and equipment applicable to their position
  • Partner with the Inventory team on a daily basis
  • Understand and manage key performance metrics as set by leadership team
  • Manage operations team to meet departmental goals via appropriate allocation of workload and effective resource management
  • Recruit, supervise, and train warehouse personnel
  • Drive outstanding performance or formulate improvement plans/reviews; make termination decisions, as needed

Qualification Requirements

  • At least 5 years' experience as a Distribution / Warehouse Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of facility associates
  • 3 years' experience developing and managing budgets, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data
  • 3 years' senior-level experience managing multiple business types (e.g., B2B and D2C textiles, retail) within a warehouse or logistics network
  • Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management) preferred
  • Excellent verbal and written communication skills
  • High level of organizational and time management skills
  • Operationally focused; detailed oriented but able to grasp big picture
  • Excellent people skills, able to manage, motivate and discipline if necessary
  • Excellent skills with MS Excel, MS Word and project management tools
  • Strong work ethic, analytical, understands how to manage people effectively and leads by example
  • High Level of risk analysis, critical thinking and the ability to provide solutions
  • Travel may be required based on business needs